Privacy Policy

1. Introduction

SonicWallet ("us", "we", or "our") operates and https://www.sonicwallet.com (hereinafter referred to as "Service").

Our Privacy Policy governs your visit to https://www.sonicwallet.com and its subdomains, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We may use your data to provide and improve the Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms of Use ("Terms") govern all use of our Service and together with the Privacy Policy constitutes your agreement with us ("agreement").

Our privacy practices may vary among the countries or territories in which we operate to reflect local practices and legal requirements.

2. Definitions

SERVICE means the https://www.sonicwallet.com and all subdomain website(s) operated by Sonic HQ Inc.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).DATA CONTROLLER means a natural or legal person who (either alone or jointly or incommon with other persons) determines the purposes for which and the manner in whichany personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Who do we collect data from

We may process information from the following types of users:

• Please note that all Visitors of our Sites;

• Merchants who sign up for our Services ("Merchants" means any business that uses our Services to process payments, including non-profits that use our Services to accept donations and "Aggregators" that use our Services as a payment services platform for their own Merchants);

• Shoppers of Merchants ("Shoppers" means individuals who indirectly interface withSonicWallet when paying a Merchant's invoice that is forwarded bySonicWallet to a Merchant during checkout, when requesting a refund from a Merchant, when creating a SonicWallet account, or when making a donation to a non-profit); and

• SonicWallet users who have downloaded and installed the SonicWallet's mobile apps and web-app;

4. What kind of information do we collect?

We collect different kinds of information when users interact with us. The information we collect depends on the type of user. We collect information you choose to provide to us when interacting with our Services. We may also collect information automatically from your devices. The following sections provide you with some more information.

• Visitors to our sites

  • Technical information, including IP address; the type of browser, devices and operating systems you use; identifiers associated with the device(s) you use to access our Sites; the pages you visit and the features you use; access dates and times; and if you navigated from or navigate to another website, the address of that website; and information regarding your internet service provider.

  • Information about a visitor's computer or other access devices for purposes including fraud prevention. The information we collect may be collected automatically using services like reCAPTCHA, cookies, or other similar technologies.

  • Email address (for example - when you subscribe to our newsletter or opt in to receive other SonicWallet marketing materials).

  • Full name (e.g., when you submit a support request).

  • Country

• SonicWallet Users

  • SonicWallet offers a Chrome Extension to enable a simplified, streamlined commerce experience for it's users.

  • We may collect the following information when you create a SonicWallet Pay account:

  • Email address

  • Wallet public address

  • Transaction hash ID

  • API authentication token(s)

  • User Images

  • User contacts

• SonicWallet additional collection

  • SonicWallet may collect additional information in connection with its efforts to combat fraud, illegal activity, or comply with laws and regulations. Additionally, SonicWallet may collect information regarding the effectiveness of our email and other communications.

  • For example, we may know if you follow a link in an email we send to you. We may also obtain information about you from other third parties. This information may include information about your use of this Site or our Services. We may also collect information about former, existing and prospective vendors and customers ("Partners").

How we use cookies

We may collect information about your activities on our sites via first and third-party cookies, clear GIFs or web beacons, or through other identifiers or technologies, including similar technologies as they may evolve over time. We refer to these technologies collectively as cookies.

We may allow third parties to use cookies on our sites. The information collected by cookies may be shared with and used by us, by others acting on our behalf, or by third parties subject to their own privacy policies. Information collected by cookies may be used on this site or on other websites or services, including those that may not be operated by us. Other parties may collect personally identifiable information about an individual consumer's online activities over time and across different websites when a consumer uses our websites or online services.

6. Why we collect personal information

We use the information we collect to operate our business, provide our Services, for other purposes as permitted or required by law, and to provide you with a smooth, efficient, and positive experience. Specifically, we may use your information to:

• Provide our Services (including customer support);

• Process transactions and send notices about your transactions;

• Resolve disputes, collect fees, and troubleshoot problems;

• Communicate with you about our Services and business and to inform you of matters that are important for your account and/or use of the Sites. We also use your personal data to respond to any questions, comments or requests you filed with us and the handling of any complaints;

• Comply with applicable laws and regulations;

• Establish, exercise and defend legal claims;

• Monitor and report compliance issues;

• Customize, measure, and improve our business, the Services, and the content and layout of our website and applications (including developing new products and services; managing our communications; determining the effectiveness of our sales, marketing and advertising; analyzing and enhancing our products, services, websites and apps; ensuring the security of our networks and information systems; performing accounting, auditing, invoicing, reconciliation and collection activities; and improving and maintaining the quality of our customer services);

• Perform data analysis;

• Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences, and measure the effectiveness of it. To approach you via email for marketing purposes, we request your consent, unless it is not required by law. You always have the option to unsubscribe from our mailings, e.g., via the unsubscribe link in our newsletter;

• Perform risk management, including comparing information for accuracy and verify it with third parties and protect against, identify and prevent fraud and other prohibited or illegal activity, claims and other liabilities; and

• Enforce our contractual terms.

7. Changes to this Policy

We may amend this Policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. You are responsible for periodically reviewing this Policy.

You may contact us with questions or concerns about our privacy policies or practices at support@sonicwallet.com.